Desjardins Identity Protection
Desjardins Identity Protection
Offered to all our members and clients
Members and clients can already check their Equifax® and TransUnionTM credit reports in the Credit report section of AccèsD. We're creating an option for people to receive email alerts of changes to their TransUnion credit report.
Who is eligible for Desjardins Identity Protection?
Both personal and business members and clients are eligible for Desjardins Identity Protection.
Advantages of Desjardins Identity Protection
Good to know
We can't protect you if you voluntarily share your login information with third-party financial apps. These apps may use management software that stores your banking information.
Beware of the risk of fraud and leaks when sharing your information.
Before sharing your login information
Read the privacy and security policies of any financial applications you may use and learn how they collect and use your information.
If you decide to proceed
Turn on security alerts to secure your accounts to the fullest.
Credit Score in AccèsD
The Credit Score feature in AccèsD is a quick and easy way to keep an eye on your credit report whenever you want, for free!
Use it to view your TransUnion and Equifax credit scores and credit reports. You can check your credit history regularly and make sure all the information there is accurate.
Additional information
To file a claim as part of the class action settlement agreement, you need to fill out a form with RicePoint, the independent administrator.
Contact us by phone
Personal members and clients
1-800-CAISSES (1-800-224-7737)
Monday to Friday: 6 AM to 9 PM
Saturday and Sunday: 8 AM to 6 PM
Business members and clients
1-888-AFFAIRE (1-888-233-2473)
Monday to Friday: 8 AM to 8 PM
Saturday: 8 AM to 4 PM
Equifax® is a registered trademark of Equifax Canada Co. Used under licence.
TransUnionTM is a trademark of TransUnion Interactive Inc.